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FatGhoulz's avatar
FatGhoulz
Seasoned Newcomer
4 months ago
Solved

Immortality League disconnects

I was playing the Immortals league cup and won 2 games and it kicked me out of ultimate team and gave me a dc lose , my connection was good and had no problems this caused me not to get the max reward on the Immortals league objective

  • Hi everyone,

    this indeed sounds very much like you've been hitting our security limits for playing too many games or performing too many actions in a short period of time.
    In this case of the Immortality League where the first goal already wins the game.

    Sometimes it's also referred to as a “soft ban”.

    This security limit is in place to prevent any bots or automated programs from abusing and essentially cheating our system.
    Neither us here in the forum nor our EA Help support team are able to manually remove that limit for you, unfortunately.

    If you hit the limit and get disconnected like that, you should take a break from the game and wait up to 24 hours (sometimes it can be longer if one keeps trying and trying).
    Otherwise, another tip would be to regularly play a full game of another mode or two in between.

    I understand your situation and that it can be confusing. I've passed that feedback along to the team!

28 Replies

  • I want compensation because i had 9 games left and got a DC and now i have 8 games left and cant get maldini i would please like some sort of compensation preferably the rest of my rewards for the immortality cup because i was definitely gonna get the 25 wins. And its really not fair i dont get that same opportunity as other people. Thank you in advance if i do get compensation my gmail is  [edit: email address removed] .

  • Loemmel2004's avatar
    Loemmel2004
    Newcomer
    4 months ago

    Do we get a compensation for the lost games? I have been talking to your live chat twice without help

  • Cross42Bones's avatar
    Cross42Bones
    Rising Veteran
    4 months ago

    I'm sorry, that's just a joke of a response..Having an objective or game mode that is an easy target for the cheaters to manipulate and yet real players are being penalised?

    Reduced the number of "here's a new idea" objectives that aren't properly thought through before being released into the game.

    Make the Evolutions / Objectives longer with specific fixed goals and get rid of the easy cheat for players to substitute players required to meter objective before match even kicks off. Instead of start with, for example 2 Japanese players, change it to have 2 Japanese players play full 90 minutes.

    Let's be clear. I love the beauty of this game but the playability and connectivity issues ruin it.

  • You’re servers are down and cost me from completing my objectives and lost the loan players I used for it 

  • Hello,
    I am experiencing an issue with the match limit in the League of Immortality event in FIFA FC 25. According to the security restrictions mentioned in the forum, the limit should be 36 matches. However, I have only played 17 matches, yet the game is still preventing me from playing further, stating that I have reached the maximum allowed games.
    Additionally, I have already waited over 24 hours, as recommended, but the issue persists. This bug is affecting the event, which is time-sensitive, and I hope that players won’t be negatively impacted by this unintended restriction.
    I would appreciate it if this issue could be reviewed as soon as possible. Thank you for your time.
    Best regards

  • Cross42Bones's avatar
    Cross42Bones
    Rising Veteran
    4 months ago

    EA_Vendcera Not everyone has the option to "wait up to 24 hours" to try again. Due to other commitments they might have one or two evenings a week to try and complete all the objectives and if that when these issues are occurring then they are unable to do so.

    Not everyone plays 4 hours each evening

  • I got kicked out of multiple games in Immortality League and it caused me to miss out on Maldini. Please help.

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