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The12thMan2013's avatar
The12thMan2013
Rising Newcomer
8 months ago

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Hello, I own EA FC on Xbox series X and own the game,  but now eveytime I launch the game it says I need to upgrade to access the full game. 

 

1 Reply

  • N1XEO's avatar
    N1XEO
    Seasoned Novice
    8 months ago

    Hello, 

    Try following these steps and hope this helps.

    1. **Check your game version:**

       * Make sure you’re launching the correct version of EA FC (Xbox Series X|S version, not the Xbox One version). You can check this from the game tile by pressing the **Menu** button and selecting **Manage game and add-ons** > **File info**. You might have also accidentally installed their free demo version so check for that as well.

    2. **Check for Updates:**

       * Go to **My games & apps** > **Manage** > **Updates** and see if there’s an update pending for EA FC.

    3. **Restore Licenses:**

       * Go to **Settings** > **Account** > **Payment & subscriptions** > **Subscriptions** to make sure everything is active.
       * Then go to **Settings** > **System** > **Console info** > **Reset console**, and select **Reset and keep my games & apps**. This often fixes license issues.

    4. **Sign in with the Correct Account:**

       * Make sure you're signed into the Xbox account that owns the game (and any digital entitlements or upgrades).

    5. **Reinstall the Game:**

       * If the above doesn’t help, uninstalling and reinstalling EA FC can clear up any file or licensing issues. 

    If it doesn't help, try contacting an EA-employee to get this resolved, Good Luck broski!

     

     

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