Forum Discussion

Robotito2321's avatar
Robotito2321
Seasoned Novice
20 hours ago
Solved

Message of High Server Traffic and cannot play Ultimate Team

Almost Every day I’m getting a message of high server traffic and cannot play ultimate team. today i’s been worst than ever.
connectivity
  • EA_Pulsar's avatar
    EA_Pulsar
    18 hours ago

    Thank you for reporting these issues. Please restart your device and sign back in to synchronise your account. Additionally, try using a different squad. If the problem persists, please send me the following details:

    • Gamertag
    • Platform
    • Region
    • Name of your internet provider
    • Recent Timestamp of the last attempt (Date, Time, Timezone)

    We're aware that some users are reporting issues connecting to Ultimate Team and Companion App. Our team is actively investigating, and we'll share updates as soon as possible. Thank you for your patience.

    Marked as a solution only for visibility

EA_Pulsar's avatar
EA_Pulsar
Icon for Community Manager rankCommunity Manager
18 hours ago

Thank you for reporting these issues. Please restart your device and sign back in to synchronise your account. Additionally, try using a different squad. If the problem persists, please send me the following details:

  • Gamertag
  • Platform
  • Region
  • Name of your internet provider
  • Recent Timestamp of the last attempt (Date, Time, Timezone)

We're aware that some users are reporting issues connecting to Ultimate Team and Companion App. Our team is actively investigating, and we'll share updates as soon as possible. Thank you for your patience.

Marked as a solution only for visibility

  • LetsPlay75's avatar
    LetsPlay75
    Seasoned Vanguard
    17 hours ago

    Hi Pulsar,

    It seems to be happening to everyone.  If you get kicked you get the message for about 30 mins-1hr and it allows you back in.   Then if you leave again and do something else, going back in the issue repeats. 

    For instance, I was in fut this morning,  left @ 8.30 ish to my club rush daily games and then been trying to get back in to fut since 9am and it only just allowed me @ 9.25am uk.

    • Gamertag   LetsPlayGames79
    • Platform      PS4
    • Region          UK
    • Name of your internet provider   Youfibre/Virginmedia
    • Recent Timestamp of the last attempt (Date, Time, Timezone) Last failed attempt 9.22am uk.

     

     

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