Forum Discussion

philjuns's avatar
philjuns
2 months ago
Solved

Missing 83+5 defender pack

Hi all, so last night I was doing the 83+5 defenders upgrade on the companion app and once I competed it the upgrade disappeared and I didn’t receive my pack and lost all my players that I put into ...
  • EA_Solaire's avatar
    EA_Solaire
    2 months ago

    Hi @philjuns & @PawhnaiFc 

    While we can't investigate into missing items here on the forums, you can contact live support so they can review your account information to see what's going on.

    Please submit a help request to speak with live support by following the steps here: https://help.ea.com/en/help/faq/using-ea-help/ 

PawhnaiFc's avatar
PawhnaiFc
Rising Scout
2 months ago

Sad! Me too i didn't get pack from 83+ x5 attackers, its been more than 24hrs and still no pack

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Hi @philjuns & @PawhnaiFc 

    While we can't investigate into missing items here on the forums, you can contact live support so they can review your account information to see what's going on.

    Please submit a help request to speak with live support by following the steps here: https://help.ea.com/en/help/faq/using-ea-help/ 

    • philjuns's avatar
      philjuns
      2 months ago

      there is no live chat option for my issue, and whenever I email with a problem I rarely get a response. Itsaaaa disgrace 

About FC 25 Technical Issues

Having issues with FC 25? Join here to find help with connectivity, performance issues, crashes and more.6,204 PostsLatest Activity: 8 seconds ago