Forum Discussion

philjuns's avatar
philjuns
2 months ago
Solved

Missing 83+5 defender pack

Hi all, so last night I was doing the 83+5 defenders upgrade on the companion app and once I competed it the upgrade disappeared and I didn’t receive my pack and lost all my players that I put into ...
  • EA_Solaire's avatar
    EA_Solaire
    2 months ago

    Hi @philjuns & @PawhnaiFc 

    While we can't investigate into missing items here on the forums, you can contact live support so they can review your account information to see what's going on.

    Please submit a help request to speak with live support by following the steps here: https://help.ea.com/en/help/faq/using-ea-help/ 

PawhnaiFc's avatar
PawhnaiFc
Rising Scout
2 months ago

Sad! Me too i didn't get pack from 83+ x5 attackers, its been more than 24hrs and still no pack

EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
2 months ago

Hi @philjuns & @PawhnaiFc 

While we can't investigate into missing items here on the forums, you can contact live support so they can review your account information to see what's going on.

Please submit a help request to speak with live support by following the steps here: https://help.ea.com/en/help/faq/using-ea-help/ 

  • philjuns's avatar
    philjuns
    2 months ago

    there is no live chat option for my issue, and whenever I email with a problem I rarely get a response. Itsaaaa disgrace 

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