Missing FC Points from Ultimate edition

Is there any update for Switch users waiting for the points? Thanks

Could you help me directly? I have already opened 3 tickets and my problem has not been resolved. I didn't receive my FC Points from the ultimate version

This is sooo bad. EA  just say ”we’re looking into it” but nothing is happening. They really lost me as a customer with all of this and I will most definitely trash them every time I get a chanse from now on.

They’re obviously a company with money, but still decided to put monkeys on the job. 
My kid is crying cause he didn’t get his * in the pre order! 
I reeeeally hope you will compensate us after this.

🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬

我有同样的问题

Exactly. I had a crying kid too. No one's of any help. I have gone to Nintendo and have asked for a refund. They better sort it out otherwise going to the bank and doing a charge back as they haven't sold what was promised. 

I think sum1 needs to take them to court very likely a heavy law suit

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@EA_Blueberry wrote:

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@ROCKHarps wrote:

I didn’t get my Fc25 rewards on my switch, I bought it on the switch and I haven’t got my FC points. Please help. I would like them as they will help me.

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Please visit this post for further updates. 

We're sorry you haven't received the Points from the Ultimate Edition.

If you're playing from Nintendo Switch and missing the 3.850 FC Points from the Ultimate Edition, our team is investigating this Issue.

If you're playing from other platforms, you may not have received the 4.600 FC Points for different reasons:

• You have preordered the Standard Edition, and you're playing the EA Play Trial. In this case, you will only receive the content related to the Standard Edition (you can check it here).
• You may have preordered the Ultimate Edition with another account. Remember that only the main account that completed the purchase will receive the bonus content.
• You're playing through EA Play Pro Subscription. In this case, as for the terms and conditions, "The 4800 FC Points will be provided in monthly installments of 1600 per month for three consecutive months beginning as early as September 27, 2024."

You can always check the order you made from the transaction history of your platform:

• Steam
• EA app
• PlayStation
• Xbox

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Please visit this post for further updates. 


(Closing this discussion)