@everyone
October 17th edit.
While there were some initial delays, we can confirm now that all rewards have been successfully granted to all eligible players.
Please note that rewards are tied to platform family so if you switched platform, these rewards may not be available in-game.
*marked as solution for player visibility
Product: EA SPORTS FC 25
Platform:PC
Please specify your platform model. EA app - PC
AMD or Nvidia Model Number dont know
Enter RAM memory size in GB 32gb
Which mode has this happened in? Ultimate Team™
Which part of the mode? Rivals
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 10/10/2024
What time did you see the bug? (HH:MM AM/PM) 20:00 greece time
What is your time zone? GMT (UTC)
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? i only got 80x10 and 81x7
What happens when the bug occurs? should also receive 82x5 , 82x10 and 84x5
What should be happening instead? should also receive 82x5 , 82x10 and 84x5
so today it was the day that we had to receive the pre season rewards in ea fc 25 and i didn't receive all of the rewards dispite i did the challenges in ea fc 24 to get them. Same account and I’m sure EA can detect that it was completed. i only got 80x10 and 81x7.I should also receive 82x5 , 82x10 and 84x5 but i didn't.
Missing 81x7, 82x10, hero loan and 84x5 packs xbox
