Muty88
5 months agoNew Novice
My evolution players disappeared
Hi after the last update, my players in my evolution area are all disappeared and I can't claim the players that i already completed their challenges. Can you help me please
Did you start the evolution or just used preview the evolution? Can you please attach screenshots or video clips which will show My Evolutions section and your Gladiator evolution?
I'm definitely sure that I started the evolution. I attached some screenshots of the players that there're still in progress and not appearing in my evolution area. I took a video but it's too big to be uploaded for another evolution ,named Hawk evolution. I started it today , but it's still not showing my in progress evolution player at all.
If the video is too large, then upload it to YouTube and share the link here.
Did you change any settings on your game or console? Did you try to reinstall the game? If reinstalling didn't help, then the last option is to get in touch with EA help here - https://help.ea.com/en/help/faq/using-ea-help/
Tried to reinstall but no joy. I attached the video down here
https://youtu.be/pIXJ-Oc2jls?si=W2AGWGWN3ErUmI9A