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0850480b014748b's avatar
10 months ago
Solved

my play station account is linked to an ea account that i can log into

I have been going around in circles for hours! I'm trying to play online on FC25. it is not logging in so I decided to log in on my mac. However, when trying to log in to my EA account it says it's been too long since I have used my user ID so I need to use my email. I have tried every email I have ever used and none of them are right. So I tried logging into another EA account it says my playstation account is linked to 9c*****@disabled.ea.com. WHAT DO I DO???

  •  
    If the EA account has been disabled, you'll need to reach out to our support team directly so they can help update those account details.
     
    If you create a new case here and select Game Support > EA Account > I want to update my EA Account information or I need help logging in to my EA Account, you should be able to get in touch with the support team so they can take a look. 

1 Reply

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    10 months ago
     
    If the EA account has been disabled, you'll need to reach out to our support team directly so they can help update those account details.
     
    If you create a new case here and select Game Support > EA Account > I want to update my EA Account information or I need help logging in to my EA Account, you should be able to get in touch with the support team so they can take a look. 

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