Forum Discussion
EA_Pulsar
Community Manager
8 months agoPlease try the following steps that should help synchronise your account again:
1) Restart your router.
Try to power down your router for 10 seconds and then power it back on.
2) Restore Licenses.
In the main menu of your PlayStation, go to Settings > Account Management > Restore License.
3) Clear cache.
1. Turn off your console (not rest mode).
2. Wait until the power light on the front of the console stops blinking.
3. Unplug the power cable from the console.
4. Press and hold the power button several times to remove any excess power.
5. Turn on your console again.