[Need more info] Game crashing when entering matches

Hello everyone,

Thank you for bringing this issue to our attention.

In order to help the investigation, could you please give us some additional information:

• Platform:
• Error message:
• Game mode:
• What stadium are you using: 
• Did you add a special player in your active squad recently? If yes, which player (Name, OVR, and name of promo)

Lastly, here is a list of steps you can follow that could help you:

1. Delete some saves with the How to delete corrupt files in EA SPORTS FC™ article
2. Delete your active squad and create a new squad
3. Remove any special item you added to your squad recently
4. Change active Stadium

accepted as solution for visibility purposes, we do not consider this issue resolved at this time