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stoof2002's avatar
stoof2002
Seasoned Newcomer
7 days ago

PRO CLUB

 

Subject: Request to Restore Pro Clubs Level and Distribution Points

Dear Support Team,

I recently recovered my hacked account with the help of your support team, and I truly appreciate the assistance in retrieving my data and attachments. However, I noticed an issue when I accessed Pro Clubs. My level, which was previously 100, has dropped to 50, and my distribution points have also been reset.

Could you please assist me in restoring my original level and points? I would be happy to provide any necessary information or proof to help resolve this issue.

 

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  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    4 hours ago

    Thank you very much for your report stoof2002 ! I wanted to let you know that the game team is already aware of this issue, thanks to EA_Vendcera. If you'd like to share your details or stay updated on any new information, please visit the main thread in the bug reports section of the forums. To keep things organized and prevent duplicate threads, I will be locking this one for now.

    Thank you for your understanding, and we appreciate your feedback!

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