When attempting to load up the Clubs game mode, the game visibly freezes and then the game crashes, sending any of our club members back to the PlayStation Home Screen. We’ve tried deleting and reinstalling the game, restarting the game countless times and even using a new account and joining the club. This caused the new account to also be locked out of the mode. Usually when we hovered over the mode in the main menu previously, it would show us the club name alongside other details. Now, we just see a generic message about the mode, as if we aren’t in a club. Clearly our club is glitched or bugged somehow, as the dummy account was free to play the mode fine, until joining our club. We believe it may have something to do with AI player customisation, as this was the last thing we did before the bug was encountered.
This has also happened to me and my friends, the only game mode we play on FC25 and simply cannot play it because of a game breaking glitch!!!
I am also a part of this Club (EL Tigers). Any attempt now at loading up the Clubs game mode results in an instant crash. Me and my friends exclusively play this mode and now this is literally impossible. We believe the issue is caused by the AI player customisation, as mentioned above, since our club mate had just saved some changes, and then we all crashed and this bug occurred.
Upon inspection within this forum, there are multiple other people experiencing this issue, some have been experiencing this for up to 8 WEEKS! The game released 15 and a half weeks ago as of me making this post. Which means they have not been able to use a significant portion of the product they have bought for over HALF of the time they have owned this unfinished title. They described the same sequence of events we experienced with the AI Customisation.
The repeated negligence from the moderators of this forum on not providing updates and only giving the most simple of instructions, like, 'restart your game', 'try uninstalling and reinstalling', is simply appalling. This is clearly a very deep in code issue which can only be fixed by these events being reported to the game developers and bug fixing team. I have attached a clip below which shows what happens 100% of the time when trying to load into the game mode. This does not happen occasionally. It happens Every, Single, Time.
This issue occurs on every platform as reported on this forum. This is not an easy fix. EA must investigate into this issue. I have no doubt there are Hundreds, if not Thousands of people experiencing this same issue, but since the Pro Clubs community is a fragment of the games total player base, it is completely ignored in favour of its Gold Mine, Cash Rich counterpart Ultimate Team.
Unfortunately you might have to find another game to play. Me and my teammates have been experiencing this since November with absolutely no response from EA. Then they wonder why player count is dropping WHEN THE GAME DOESNT EVEN WORK.
I used an alternate account (Xbox) and it worked just fine, when I went to check my club one of my players had his name and appearance changed completely and my friend confirmed it wasn’t him who changed it. So I wouldn’t be surprised if hackers have something to do with this or just a pathetic glitch from EA’s side where 2 players from different clubs got switched and both teams can’t load in now
We're all in the dark brother. Better part of 2 months dealing with this. It's insane. They just stole all of our money barely a month after release.
This post has now been active for 3 days, and has not had a single reply from an EA Community Manager. There are multiple other posts made since this one with less reply's that have been responded to.
Why is our topic being ignored?
We have had this problem since November. Clubs is the main reason we all bought the game.
EA Help live chat advisors are useless. Forum mods on here have completely ignored us:
I got the same probleem incant join clubs give me eror kick me out oleaz ea help ussss i cant not join clubs
Same problem with is club ! I join the club now i cant get out and the game crash 3 days now!!!! Ea help us pleazz.
Any update?
Community ManagerHi everyone,
thanks for reporting. That's weird that the game is just crashing like that. It only happens when accessing Clubs, is that right?
To further investigate this, some more information would be helpful if you could provide:
Yes this is only a problem with Clubs. I don't play much other than Clubs but I haven't encountered this problem on any other game mode. Our club is called Chuva E Sports. https://www.ea.com/en-gb/games/ea-sports-fc/clubs/match-history?clubId=7611&platform=common-gen5
I am in the same club as @TazzaFlanagan the other people are having the same problem with their separate clubs.
There have been quite a few threads
[merged them all into this thread - EA_Vendcera]
I am more than happy to provide more information via email or phone. We really do want this issue solved immediately because this is the only game mode we bought FC25 (full price on release day) for.
Thank you @EA_Vendcera for being the first person on here to begin to try and help.
I made a bug report about this, in my case, the club I am in currently has the max number of players, so Clubs always crashes.BeruthienAwesomePewPewEA_AgentXMelciousEA_Bogdan EA_EduMelciousBenWalkeMelciousPlease see my post here Clubs always crashes when I try to open it after joining team with 49 players | EA Forums - 12215481
Just want to be able to play pro clubs again please.
I’m on PS5. Hope this reaches someone as I can imagine how many people are being affected.
