PS5 Constantly game crashes! ENOUGH IS ENOUGH! PLEASE SUPPORT THIS TOPIC!

For months, the game has been freezing and crashing constantly in the division rivals, rush menu and especially in the FUT Champions Weekend league. My PS5 console, controller, internet connection, everything is fine. How can you not find a solution to this yet? We regularly pay and contribute to this game and you do not even provide a solution. How will you explain the lost loaned players, match rights, etc. There is no technical support? What are you working on? As I am a software engineer, you have not solved even the smallest simple filtering bugs in the game menu for months? In what sense will you provide technical support to the game? Who is dealing with this problem? The game is constantly crashing on the PS5 platform, not playable anymore. Where is the support team? 

Instead of coming to me with useless solutions written on the internet and forums such as restore the game license, delete and reinstall the game, check your internet connection and modem, format your ps5, etc., URGENTLY LEAVE EVERYTHING IN A FEW DAYS AND SOLVE THIS PROBLEM. People have been opening the same ticket for months!
EA_AgentXEA_BogdanEA_Gordo