Forum Discussion

thisgamesizbad's avatar
6 months ago
Solved

Racist player names not getting banned

I've reported multiple accounts where I played against a team in Clubs mode and their players had racist names. Flat out the N word and I got an email today saying that no action was taken....how is this possible?

  • ME7G0RE's avatar
    ME7G0RE
    6 months ago

    If you report a cheater via the following page: https://help.ea.com/en/report-a-player/

    You will then receive an automated e-mail that EA is investigating the incident. However, they also write that they will not tell you whether the player has been banned or not.

    You have probably used the “Report” function in the game. If EA does not find any violation here, you will receive a message that no action has been taken.

10 Replies

  • Lol bro don't waste your time I report ton of cheaters and gets everytime same msg 

  • ME7G0RE's avatar
    ME7G0RE
    New Vanguard
    6 months ago

    If you report a cheater via the following page: https://help.ea.com/en/report-a-player/

    You will then receive an automated e-mail that EA is investigating the incident. However, they also write that they will not tell you whether the player has been banned or not.

    You have probably used the “Report” function in the game. If EA does not find any violation here, you will receive a message that no action has been taken.

  • RanReed12's avatar
    RanReed12
    New Scout
    6 months ago

    best is if you post cheaters here in the forum with the video of them cheating admin will remove it because of harassment. I lost every hope for this company

  • ME7G0RE's avatar
    ME7G0RE
    New Vanguard
    6 months ago

    Publishing the name of the cheater is not permitted here in the forum. As already mentioned above, there is a link for this.

    Furthermore, I record every gameplay and always report cheaters manually. It is very time-consuming, yes, but I see it as the only solution.

  • RanReed12's avatar
    RanReed12
    New Scout
    6 months ago

    Its so pointless and time wasting just makes me give up to report cheaters if EA dont care why should I as user waste my time to help thier game

  • ME7G0RE's avatar
    ME7G0RE
    New Vanguard
    6 months ago

    EA is already interested in taking action against cheaters. However, cheaters are not banned directly but with a time delay. The ban should be carried out immediately after the cheat is injected. However, I don't know to what extent this is possible.

  • where did i ever mention "cheater"? im talking about the RACIST player names like when i reported a player for having the name "dumb n----r" and "nate higgers"....i love how i get banned for 7 seven days for having the name "poop eater" while you have blatantly racist people using your platform for your AI to not "detect anything" cause yall are lazy. USELESS EMPLOYEES

  • cam-rooney7's avatar
    cam-rooney7
    New Scout
    6 months ago

    I seen this as well mate its joke ea never do nothing about i made many reports on racism team names and nothing gets done 

  • RanReed12's avatar
    RanReed12
    New Scout
    6 months ago

    bro they are misleading bcs they don't have a team for that or just don't care. I have a private discussion with one of the admins here they only analysing the cheaters and cant do nothing else.

  • RanReed12's avatar
    RanReed12
    New Scout
    6 months ago

    ok than how should i report them if i posted here in the forum and get a ban for doxxing?

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