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9 Replies

  • Yeah I've tried that but it still doesn't work. Any other suggestions?

  • AntiCheatWard's avatar
    AntiCheatWard
    Icon for EA Anticheat Team rankEA Anticheat Team
    7 months ago
    @Maxjanze Looking at your data from EA anticheat, we are unable to start the service - it looks like our files are being blocked or quarantined by your antivirus, despite us being a trusted partner with McAfee.

    Please make sure you've got EA anticheat allowlisted, and not blocked, by your anti-virus.

    I'd double check both that EAAntiCheat.GameServiceLauncher.exe in your Steam game folder and EAAntiCheat.GameService.exe located at C:\Program Files\EA\AC are marked as allowed/trusted.
  • Exemplar87's avatar
    Exemplar87
    Seasoned Adventurer
    7 months ago

    going off the last ea post.

    DO you have windows security enabled. 

    Go into windows security and then to protection history. Check to see if any eafc or ea folders have been blocked from access.

    Will say something like protected folder access blocked then a date and threat level.

    If an ea folder has been blocked then give it access. 

  • Maxjanze's avatar
    Maxjanze
    7 months ago

    I uninstalled McAfee - which worked. I can finally play! Thanks for the help everyone 🙂

  • Milhouse0311's avatar
    Milhouse0311
    Rising Rookie
    5 months ago
    @EA_Barry I've tried these and nothing is working. I use a cloud based PC and tried opening multiple tickets most of which get closed with no resolution.

    Can you respond to one of the main threads regarding the AntiCheat 137 and Shadow PC with some kind of update?
  • Uee3's avatar
    Uee3
    5 months ago

    So what if i'm not using any anticheat nor antivirus, and I already allowed all the this that related to EA and fc 25. 
    I already follow all the tutorial how to fix this problem through youtube and still o solution. I re install this game like 3x now and stilll no way out woould u like to remote dekstop my pc to check for solution? thaanks because I really wanted to play coz i already spent like 60 hours into this game and suddenly this trouble comes and It starting to bother me.

  • this is the error message look like

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