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EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
6 months ago

Re: Can't connect/frequently disconnecting on BT/EE internet

Hi there, @JCWalsh93 

Thanks for reaching out about the disconnects you're experiencing. We should go through some connection troubleshooting. First, I'd like you to run the Connection Quality Report and get me a screenshot of the overall score as well as the match history. You can find the button for that on the left side of the screen.

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  • JCWalsh93's avatar
    JCWalsh93
    6 months ago

    It's not my connection, I've done all the troubleshooting, deleted and reinstalled the game, restarted my router and nothing has fixed the problem, it's the EA servers that need sorting out, EA are more worried about bringing in the money than fixing the servers. 

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