Re: Don’t have necessary permissions to advance

Well the thing is that I didn't have the trial version before and many people in this thread didn't either. 

I only redeemed the code for a FC25 standard and I've been getting the error ever since.

Only today I have access to this trial edition after restoring the license, so yeah...

I’m reinstalling the game maybe something happens… let’s see.. I had the trial version before but what does it means more exactly? If I want to play I have to borrow someone’s account in order to download the standard edition or what? 😆

it doesn’t makes sense and they still have to fix that 

yes bro u can do that if you dont want to wait anymore

I dont work at EA

if I did the problem would have been solved

maybe the fix works for people who did not have the trial version and only somehow the codes were bugged 

either way the license for the game cant be bugged 

so if you have someone to borrow it you can try to download that one and use your license 

btw if you just install or reinstall the game without borrowing it wont work 

I tried it and I saw a lot of people trying that 

finally i can play this game now

borrow someone's psn account and download the proper fc25 game

then use your own account play it if you already use the code

but 4600 fifa point from ultimate pack code still missing

Your friend bought the game digitally aswell? 
i have a friend with disc version for ps4 , and I have ps5 and it didnt work ☹️

Does anyone at EA want to give us some kind of update? A timetable on when it will actually be fixed, not like the last title update? 

After several more chats with ea support, i found out that this is not even a known issue. So i encourage everyone to go on help.ea.com, open a ticket, explain the issue and maybe it will get fixed, otherwise this wont get fixed as it is not a known issue, my case got escalated, but after 10 tickets or so, when i got an agent that really wanted to help. Unless we make multiple tickets this wont get flagged and investigated. We ve been lied all this time.. 

I just spoke to someone on EA chat and they said multiple times, quite rudely, that this is an issue with 3rd party vendors and their code not being correct and there is nothing EA can do to fix it. They said they "talked to their team" about it and they all agreed. So, guess this is never getting resolved. 

I got the code from EA itself, so not a third party 😂

I told them the exact same thing. And when I told them that the person on chat said “I’ve already told you that is not something we can deal with. I’ve spoken to my team about it and they also agree this is a third party issue.”

After talking with EA support for over an hour today, I was told by an employee: "Alright so I may be on to something here. I think we just might be able to pull something off here so I have been doing this job for a while now and I have some experience with such cases, so got your back here, so I will tell you how this works, now basically EA has a lot of developers out there that are always on the lookout for such anomalies within the game, that's like their sole job. So I have something on my mind just hear me out first.
( 25m 50s ) Alexson: Now what I will do is I will be reporting this issue as a bug report especially for you and I should tell you I am going out of my way to get this done, from my end I will be drafting a proper case for you, will be making proper case notes too so that this catches immediate attention."

It seems promising and they went on to say that EA would not let me down. I'm not entirely clear on what exactly they're doing or how long it'll take to get done, but thought I'd share with you all and get your thoughts. 

Did you tell Alexson that there is 22 pages on the answers.ea.com forum of people with the same problem if he wants proof it's more than just you? haha

I can't believe it's been 3 weeks and they haven't fixed it yet. At the very least you'd think they could verify the people have used the legit codes via their gamertags, wipe the original code/purchase and give us new codes to use.

Okay update everyone:

i got in contact with Playstation support and the assistant told me that when he looked into the issue he found that EA has fixed this in game issue and that it will come into effect in 2 hours. As I'm writing this it's 2 PM PST and I was told that If I go back on at 4 PM I should be able to play. Hopefully he's right! I think EA usually puts out updates on Thursdays so that would make sense. 

im very sure about the code i used was a ultimate pack fc25 code

high probability people will find out that they could not get the ultimate pack's 4600 fifapoint and the hero pack in future

Is there any progress? I still have the Trial version open.

As of now no, I deleted the game a couple hours ago after it didn’t work and it’s currently downloading.

Holy balls I got it to work.

click the FC25

As it’s loading go to your network settings and disxonnect from your network. 
Go back to your Welcome to FC25 screen and hit X. It will tell you that you must be logged in to play.

Go back and turn your network on

Hit X in again.

it will say username is logging in.

the first time it said it wouldn’t log in but I tried again and it went to the disclaimer screen and now I’m in. 

However now it does appear that I’m stuck in an expired trial or something. So I got into the actual interface of the game but all I see is FC News, Learn to Play and Upgrade. Upgrade gives me an error.

So I made it a step further but still can’t play. It appears now I am stuck in a trial version (it shows that I have to purchase the Ultimate or Regular versions) whereas before it said I had the Ultimate version. 

Any updates from anyone?

Literally no * given. This company treats it's player base like garbage. I hope 2k or whoever will develop a new game will make you go bankrupt. 

Someone should make a new post. I don’t think they’re updating this or gonna comment on it because the title says “solved”

Can you link to your thread, thanks