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EA_Barry's avatar
EA_Barry
Icon for Community Manager rankCommunity Manager
10 months ago

Re: FC 25 causes Xbox to freeze & switch off.

@OThompsss10 

In the case your console is overheating, try cleaning/vacuuming away the dust/lint from the console vents.

Storing the console out in the open rather than in an enclosed cabinet will help too.

Thanks.

3 Replies

  • My Xbox is brand new & not overheating. It is also in an open area. I specifically mentioned that this only happens when trying to play FC25. I paid £90 to be able to play it early & I haven’t been able to do so due to this bug. 

  • Klosa93's avatar
    Klosa93
    Newcomer
    10 months ago

    Hi

    It's happening to me since FC 24, to some people even earlier. They don't have a solution, but if you do find one,let me know.

    They will keep saying it's overheating,but it's just during this game, so something with the app overheats the Xbox and it doesn't affect enough people for them to care or brings them money.

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