@EA_Vendcera
Approx. 1 day ago i've faced this issue. I got endless loading UT screen when was trying to enter it. After a couple of minutes I was kicked off with the following error: connection to the ultimate team is not possible. You will be returned to the main menu.
After having a 1+ hour of live chat with Jose from support department I've came up to a conclusion to ask for help here.
I've tried:
1. Clearing cache,
2. Reinstalling the game,
3. Creating a new squad and deleting my previous one via UT companion,
4. Power cycle,
5. Different system options,
6. Restoring database.
After creating a new squad the issue changed a little: the loading screen became literally endless with no error to pop out as it was before.
After restoring database I managed to enter the UT but everything was extremely lagging, f.i. i couldnt get to the store, sbc section and matches were endlessly loading. I logged off and then I couldnt log in to UT again as the same issue occured.
After that I tried:
7. Changing DNS,
But it also didn't work out.
PS5. Hope to get some help and thank you in advance.
Gamertag: SoloMid1337
Platform: PS5
Connection type: LAN (wifi as well)