Re: TOTY BLUEPRINT EVO BUG
This is not serious man. How a multimillionare company can’t fix this? I want my finesse +
Forum Discussion
9 Replies
Same issue with my Portu.
My Evo also didnt get the finesse+. It was a chained Evo with rapid+ on it.
it's good to share our bugs here, it makes us feel less alone, but you should think about opening a ticket by sending a bug report email to EA.
And we all need to do it massively, because it's a bug that costs 500,000 coins or 10 euros.
Here's the link to send them an e-mail, a ticket will be opened with an obligation for them to reply, explain the problem correctly, with photo support, and ask for a refund:
https://help.ea.com/fr/solutions/?product=fc-25&topic=missing-rewards
In addition to my previous message, here is the e-mail sent. Please remember that we are customers, not children.
Following the Evolution TOTY 94 BLUEPRINT 500,000 credit promotion, I paid 10 euros to buy FC 25 points to pay and upgrade.
Once upgraded, the card promises 3 GOLD PLAYSTYLES:
1. RAPID
2. FIRST TOUCH
3. FINESS SHOT
As you may have noticed on the FC 25 forums in all countries, players who already have the RAPID GOLD PLAYSTYLE before the evolution only get 2 gold playstyles instead of the promised 3.
However, before evolution, the preview shows that the player will get 3 gold playstyles, including the FINESS SHOT (see photo 1).
Once evolved, he only has 2 gold playstyles (see photo 2).
You can see in my purchase history that I paid 10euros in FC 25 points, which corresponds to the price of the evolution, so as not to lose 500,000 game credits. And when I paid for Timothy Weah's Evolution, I paid in FC 25 points.
I have therefore paid for a product that does not conform to the advertising that EA FC 25 has made to its customers. I therefore request a full refund on my original payment method or compensation in FC 25 points to a minimum value of 10euros.
Yours faithfully
This the link to send a mail : https://help.ea.com/fr/solutions/?product=fc-25&topic=missing-rewards
you can see in the attachment that a ticket is open.
I have just sended the email. We have to do it all of us to have morr influence
- @TeamRR9 Thank you for the Information, I fully agree, I have sent an email through here: https://help.ea.com/fr/solutions/?product=fc-25&topic=missing-rewards
I can confirm they have received it and this is their reply:
Thank you for contacting EA. My name is Karan and I hope you are well. I'll help you with your case today.
When reviewing your case, I see that you have contacted us regarding your lack of play style.
Don't worry; I will do my best to help you with the information related to your problem.
First of all, I would like to apologise for the problem you are having, however, the good news is that this problem has been brought to the attention of our study team and they are working on it while we talk to solve it, since there are many other players around the world who are also experiencing similar problems.
We very much appreciate your cooperation in this matter.
For any questions with EA Games, you can always contact us or consult our knowledge base at help.ea.com for self-help options and Answers.ea.com for in-game inquiries. It will be a pleasure to help you with your problem.
Thank you again for contacting EA. It has been a pleasure talking to you and you have been very kind throughout the session. Have a good day!
I personally am afraid they won’t do anything about it unless we all complain through the link and ask for a refund. i've sent them an email, let's see if a lot of people send it and show that they're annoyed by this situation, maybe they'll be able to sort it out more quickly, that is if they do...
Lets see if we have luck
Come on guys we can do it!!
