Forum Discussion

yummyburito's avatar
yummyburito
Seasoned Novice
21 days ago

Stuck on infinite loading

Every time I try to log into my FC companion app, I’ve just been stuck on the white loop for the last 3 days. I’ve been on vacation out in the woods, but even now that I’m out, I’ve been on 5G+ and still haven’t been able to log on, I’m starting to think it’s not a connection issue.

(The image below has been spinning for hours, both in the app and the browser, I’ve reset my cache, reinstalled the app, restarted my phone, played around with my connected ex. VPN. I’ve untrusted all past trusted connections, and nothing seems to work)

3 Replies

  • Same here. Runs dead or every once in a blue moon can enter the game. 
    Restarted it all. Redownloaded game. Cleared PS5 Cache. Rebuilt Game Database. Checked DNS settings. None of it works. 

     

  • Sirrr_Bombalot's avatar
    Sirrr_Bombalot
    Seasoned Newcomer
    21 hours ago

    Did you find a solution to this? I’ve been having the same problem for the last 3 days! Deleted and re-downloaded the app multiple times 

  • yummyburito's avatar
    yummyburito
    Seasoned Novice
    19 days ago

    On wifi and still nothing has changed, I can’t load in, but other accounts work that aren’t connected to an ultimate team.

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