Product: EA SPORTS FC 25
Platform:PC
Please specify your platform model. EA app - PC
AMD or Nvidia Model Number AMD Ryzen 5 3500x (CPU) AMD RX 6700 XT oc (GPU)
Enter RAM memory size in GB 32GB
Which mode has this happened in? Ultimate Team™
Which part of the mode? Champions
Which part of it? Finals
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 01/12/2024, although it has been happening since the last update.
What time did you see the bug? (HH:MM AM/PM) 20:30
What is your time zone? EAT - GMT + 3:00
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? 1) Open Ultimate Team. 2) Enter any UT match, be it Squad Battles, Futchampions, Division Rivals, Rush, Friendlies, etc. 3) When starting the game, after a few minutes have passed, significant drops in FPS and image breakage or visual lag will occur.
What happens when the bug occurs? When starting the game, after a few minutes have passed, significant drops in FPS and image breakage or visual lag will occur. This error is not constant, since the game goes well for the majority of the game. This error occurs from time to time, at least 10 times per game. When it happens it is impossible to move with the players, it is as if the game were in slow motion for us but fast for the opponent.
What should be happening instead? It shouldn't happen, the game should always run smoothly without these performance drops.
As a result of this problem, which greatly worsens the game experience, I did some research on my own as to why this is happening. I noticed that in most of the game (with the graphics settings at minimum) the GPU was working at around 40 and 50% of its capacity, but on the other hand, the CPU was working between 70 and 80%. This seemed strange to me, but when the problem itself occurred, I noticed that the FPS dropped and that the CPU's work percentage rose to 100%. There I understood why the performance drops happened, the CPU was working too hard. I set out to find the solution by searching forums and so on. There I found a video of a possible solution through a Windows configuration (which did not work) but when reading the comments I realized that many people had this error and that almost all of them (if not all) had that error or Bug since the last update was applied to FC 25. I don't know why the CPU reaches 100% work, but I think that is what is generating the error.