The restrictions on commentary languages in FC 25 (PC EA app)

Following up on the commentary language issue I reported in my last post:

For the past 2–3 days, I’ve spent a lot of time trying to fix this problem—opening new Help Cases and contacting support through Live Chat. To summarize: I still cannot change the commentary language beyond those officially supported in my region.

Frankly, I’m very disappointed—not only because the problem hasn’t been solved, but also because of the explanation I received from support. I don’t understand why. I paid the same amount for this game as players on PlayStation or PC via Steam (I purchased and play through the EA App), yet those players can access all commentary languages, while I am restricted to just 2–3 basic ones. When I asked about this, support couldn’t explain why, nor did they provide any real assistance—only directing me to create or read forum posts instead of offering proper solutions.

In my opinion, at the very least there should be a Commentary Language Pack available for everyone who owns the game. Players should be able to manually download and install whichever language they want, equally across all platforms, instead of being restricted like this.

This issue has been ongoing for several editions of the game. I’ve seen many forum posts raising the same concern, but nothing has ever been fixed or addressed by the EA team. If any EA staff member happens to read this, please—I sincerely ask you to take this matter seriously and finally resolve it. I’m not asking for much, just that the commentary language files (*which already exist*) be made equally available to all paying players worldwide.

I know some people may not care about this missing option, but please don’t ignore the opinions of myself and the many others who face the same problem and want this feature to fully enjoy the game. If this continues to go unaddressed, I believe it will affect not only my decision, but also many others’ decisions, when it comes to purchasing future installments.

PS. For anyone wondering about the full details of this issue, please refer back to my previous forum post where I explained everything in detail.