Forum Discussion

sertan4343's avatar
sertan4343
Seasoned Newcomer
3 months ago
Solved

Transfer Ban

Even though I never had involved with any coin buying / selling, they transfer banned my account wrongfully which I have played for over 700 hours. It's a waste of time. 
  • EA_Lanna's avatar
    EA_Lanna
    3 months ago

    Hi sertan4343​, 

    We won't know any details about your Transfer ban on the EA Forums. If you get a block or ban on your account, our Terms of Service team will send you an email with more information.

    After that, if you disagree and think there's been a mix-up with the application of the ban, it would be best to get in touch with the Terms of Service team directly by filling out the webform. Please check out this EA Help guide for guidance on how to do that: 

     

    - EA_Lanna

EA_Lanna's avatar
EA_Lanna
Icon for Community Manager rankCommunity Manager
3 months ago

Hi sertan4343​, 

We won't know any details about your Transfer ban on the EA Forums. If you get a block or ban on your account, our Terms of Service team will send you an email with more information.

After that, if you disagree and think there's been a mix-up with the application of the ban, it would be best to get in touch with the Terms of Service team directly by filling out the webform. Please check out this EA Help guide for guidance on how to do that: 

 

- EA_Lanna

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