Verification code
Does anyone know how to fix the EA verification hasn't let me on ultimate team last few days, keeps saying the code cannot be sent
Forum Discussion
EA_Lanna
Community Manager
Community ManagerHi dylan72mills,
Thanks for reaching out. If your Login Verification codes aren’t coming through, let’s run through a few quick checks that might help:
- Make sure your inbox isn’t full
- Take a peek in your spam or junk folder
- Double-check that our emails aren’t being blocked by your email provider
If everything looks good there and the codes still aren’t arriving, the best next step is to get in touch with our support team directly. They’ll be able to take a closer look and help you out from their end, since this isn’t something we can assist with through the forums.
Hope that helps get things moving with the codes again, and you can be back playing UT again soon!
- EA_Lanna
I can’t get in contact with them that’s the problem I can’t get on to the live chat it doesn’t give me a option I’ve been trying for 1 week now
- EA_Lanna
Hi dylan72mills,
Ok, hmmm. I'm seeing the option when I click on the same link I shared with you below. It might just need a bit of troubleshooting to help it pop up for you. Please give these steps a try:
- Press F5 to refresh the page
- Clear your browser's cache
- Try a private browsing window and choose to continue without logging in.
- Try another browser, like Chrome or Edge
Hope this helps.
- EA_Lanna
