XBox Game Pass is not recognized

Question

I have Xbox Game Pass on my account. When I want to play online in the "Seasons" menu, it says: Checking your account status, and then it shows: No offer available, and then it goes back to the main menu!

When I use the cloud gaming feature on my Game Pass, this issue does not appear.

ea_cuervo · Answer

Hey there,&nbsp;
There are a couple of steps you can try to fix this:&nbsp;

Double-check to see if your EA and Xbox accounts are properly linked: Go to the Connected Accounts tab&nbsp;in your EA Account settings.
Enable two-factor authentication on your EA account.
Clear Your Xbox Cache: Power off your Xbox completely &gt; Unplug it for 30 seconds &gt; Plug it back in and restart.

I hope this helps.

cizizels · Answer

i have the same issue, i did what u write but still the same.. :(

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