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729787325's avatar
729787325
Rising Newcomer
3 months ago
Solved

A Long-Time FC25 Player Seeking Fair Consideration After Account Suspension

Hello EA Support and Community,

I’m reaching out here as a last resort, in hopes that someone on the EA team might take a moment to reconsider my case or help escalate it appropriately.

My FC25 account was recently suspended due to a violation of trading rules. I’ve already gone through the standard appeal process and received the message that the decision is final and no further replies would be provided. I respect the procedures your team follows and understand the importance of maintaining a fair in-game environment.

That said, I want to humbly request one final review of my account by a senior support member or specialized review team. This is not an attempt to dispute out of frustration, but a sincere appeal for fair reconsideration based on the following:

 • This is my first and only offense in years of playing FC titles.

 • I’ve spent over $20,000 USD on the game and thousands of hours building my team.

 • The mistake was unintentional and I fully accept responsibility.

 • I’ve always supported a fair gaming community and have never knowingly broken rules.

I’m fully willing to cooperate, share more context, or provide any information that might help clarify the situation. My only goal is to preserve my long-standing passion and involvement in this game, and to prove my commitment to fair play.

I’m not asking for special treatment—only for the chance to be heard one last time. If there is any possible way this could be escalated or reviewed further, I would be incredibly grateful.

Thank you for taking the time to read this. I remain hopeful that EA, as a company that values its loyal community, will consider giving me this opportunity.

  • Hey 729787325​,

    Unfortunately we can't look into bans here on the forums at all. You can always try reaching out to our terms of service team again, but if they've decided to uphold the ban then I'm afraid there's nothing we can do on our end to change that.

2 Replies

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    3 months ago

    Hey 729787325​,

    Unfortunately we can't look into bans here on the forums at all. You can always try reaching out to our terms of service team again, but if they've decided to uphold the ban then I'm afraid there's nothing we can do on our end to change that.

  • 729787325's avatar
    729787325
    Rising Newcomer
    3 months ago

    Thanks for your reply. Is there any other ways to contact the team of service except wruting email?

     

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