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cd01d0705f76611's avatar
8 months ago
Solved

Accidently bought fc24 points instead of fc25, but i do not own 24

Hello,

I purchased 5.900 points for fc24 instead of 25. But i do not own fc24 at all.

How can i get my points on fc25, or how can i request a refund?

  • Hey @cd01d0705f766115, I understand that this was a mistake, and there is only one option to transfer your FC points. However, you will need FC 24 for this to work. It’s important to note that both games must be on the same account and platform for the transfer to be successful. Remember, you need to claim your FC 24 points directly within the game first. I hope this helps. 

2 Replies

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    8 months ago

    Hey @cd01d0705f766115, I understand that this was a mistake, and there is only one option to transfer your FC points. However, you will need FC 24 for this to work. It’s important to note that both games must be on the same account and platform for the transfer to be successful. Remember, you need to claim your FC 24 points directly within the game first. I hope this helps. 

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