Forum Discussion

89e5b7d88fee8d39's avatar
89e5b7d88fee8d39
Rising Novice
6 months ago

Bug - Wins counted as losses when opponent quit the game

So there s a bug since 24 hours when you are winning a champs game and opponent disconnects it shows you a win on dashboard but 0 coins and it counts as a loss. 

Same in rivals . It gives zero progress when opponent disconnects when it should be a win. Plz fix it. Champs scores are greatl6 affected by this 

58 Replies

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    6 months ago

    Hey everyone. I'd like to collect some additional information to help our team with the review of these issues. Could you please share the following details with us:

    • Gamertag
    • Platform
    • Summary of Issue
    • Recent Timestamp of the error (Date, Time, Timezone)

    Your support is greatly appreciated. 

    ⚠️ Marked as Solution for Visibility Purposes Only - We do not consider this to be fixed at this time. 

  • vvlad104's avatar
    vvlad104
    Rising Rookie
    6 months ago

    Hi,

     

    Gamer tag: vvlad104

    Platform: PC

    Summary of issue: while winning, if my opponent leaves, the game is recorded as a lose both in Champs and Rivals

    Recent timestamp: 31-AUG-2025, 20:30, GMT+3

    Happend on 30-AUG-2025 also.

    Thank you,

     

  • palakkadutdprofc's avatar
    palakkadutdprofc
    Rising Newcomer
    6 months ago

    Gamertag: palakkadutdprofc

    Platform: PC

    Summary of issue: While winning, if my opponent leaves, the game is recorded as a loss in Champs

    Recent timestamp: 01-SEP-2025, 15:30, GMT+5.30

    Thank You

  • Exemplar87's avatar
    Exemplar87
    Seasoned Veteran
    6 months ago

    Gamertag:  Exemplar87

    platform: PCAlso having this issue fut champs qualies are counting as losses when opponent quits out when losing. In rivals at the end of the game it give 0 coins. When i get back to ultimate team menu again it has progressed on the rivals progression bar.

    timestamp: started yesterday night 31 august 2025 still happening 01/09/2025 19:00 BST

     

  • Exemplar87's avatar
    Exemplar87
    Seasoned Veteran
    6 months ago

    Same problem. no rewards are given when winning games on rivals either.

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    6 months ago

    Thank you all for sharing this information with us. I've forwarded it to the game teams, and they will review it.

  • Gamertag: chelseapatro21

    Platform: PC

    Summary of issue: While winning, if my opponent leaves, the game is recorded as a loss in Champs

    Recent timestamp: 31-AUG-2025, 17:52, CEST

  • Gamertag:Ripperroni1

    Platform: PC

    Summary of issue: While winning, if my opponent leaves, the game is recorded as a loss in Champs

    Recent timestamp: 30-AUG-2025, 17:16, CEST