Forum Discussion

itayohana97's avatar
6 months ago
Solved

Can't use FC points to purchase packs

Hi, I bought the game and logged in to web app today and I get an error that I'm not allowed to buy packages in Power, can you tell me why this is happening? I'm on the PC
  • EA_Pulsar's avatar
    6 months ago

    Marked as Solution for Visibility Purposes Only 

    UPDATE

    The option to purchase packs with FC points should be working now. Let us know in the comments in case of any further issues.


    Hi everyone,
    Thanks so much for letting us know that you are still not able to use FC Points for pack purchases. Our team is on it! In the meantime, could you please share a bit more information to help with our investigation?


    - Username
    - Platform
    - Summary of the Issue

    - Country
    - Recent Timestamp (Date, Time, Timezone)


    Your help is greatly appreciated!

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