I am also having this issue, but not necessarily during game time. I also am restricted to time for playing this game, as I work, have a wife and two kids and also chores and other jobs I have to complete.
I have sent multiple content confirming the issue, but no response from EA. This is stopping me from completing evo tasks, as well as completing the monthly objection.
Unfortunately it seems if it is not damaging their cash revenue, it goes to the back of the line; even when it is ruining game play time.