Defending and goalkeeping

In this fifa i've seen something totally different than other fifa’s. In every crucial match my defenders somehow forget how to defend. And the oppositions defense is like prime italy or something. Also about the goalkeepers. Again in every important game my keeper forgets to catch the ball and always gives it to the opponent striker. In the same match the opponents keepers becomes prime neuter. I can’t with this game anymore it makes me so frustrated. Personally I think it goes like this:

Having Paid (for FC points and by paying i mean around a thousand ) = Good luck, everything in your side.

Not having paid = Bad luck, script on the opponents side.

Fix this game (i know you ain’t going to do it because EA only wants money)

p.s Sorry you may not understand because my english is bad but you know what im trying to say here.