Forum Discussion

DelanSykes's avatar
DelanSykes
Rising Newcomer
11 months ago

Error log in into FUT

hello, i had played the FUT since it release and recently i tried to use the companion app but it says that i havent created a team. when i tried to access FUT on my console it shows Let's Get Started and when i click the pack it says "error accessing this feature . please try again." how can i resolves this issue?

3 Replies

  • skhodasi's avatar
    skhodasi
    Rising Newcomer
    7 months ago

    Opened the game one day ( 1-2 months ago) and this message popped up. I have been playing the game all year and already have an account and team I have been using. But all of a sudden, the message just popped up one day, and I haven't been able to log into my Ultimate team since. I have tried deleting and downloading the game again multiple times to no avail.

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    7 months ago

    skhodasi​ DelanSykes​ 

    Please make contact with an EA Help Advisor for assistance. We want them to take a look at your account and check for an issue that they can hopefully resolve for you.

    EA Help

    Thanks.

  • skhodasi's avatar
    skhodasi
    Rising Newcomer
    7 months ago

    I did recently and they told me "they would be reporting this issue on my behalf so that their game team can investigate this for me"

    They also said i can visit their AHQ to see if i can find a similar issue and upvote if possible so that it can be highlighted