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LiverpoolShhark's avatar
LiverpoolShhark
Rising Newcomer
2 months ago

FC Hub locked last few days

Does anyone know what’s going on? My FC Hub has been locked for several days. I’ve tried everything: uninstalling the Companion App, reinstalling it, restarting the PS5 and the game multiple times, logging out and back in, sending data manually and automatically — and the FC Hub is still locked. Can someone help me with this?

6 Replies

  • I have the same issue. My Fc hub is locked and played games but no rewards. Plz advice 

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Hey! If you’re still running into problems with FC Hub, can you share the following with us:

    • Gamertag:
    • Platform:
    • Summary of Issue:
    • Potential Repro Steps:
    • Recent Timestamp (Date, Time, Timezone):
    • Video or Image of issue:

    The more info we have, the better we can assist. Thanks. 

  • Number1Soccer's avatar
    Number1Soccer
    New Novice
    2 months ago

    Hello there, 

    Ps5, Fc25, fc hub is locked, cant access packs after winning games and moving up levels. September 11,2025. Canada. This started about a week ago. Same with the fc25 companion app on my android phone.

     

  • Fc hub is unlocked.. back to normal now but i still didn't get any if my rewards and my level keeps going down on its own.. please advise..

  • 2023gbanos's avatar
    2023gbanos
    New Rookie
    2 months ago

    The whole companion app is down. No way to see progress and collect rewards

  • Last night September 14, 2025. I played all 12 squad battle games and didn't even get one pack or reward. And i was level Elite 1.

     

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