Forum Discussion

TAXI--BOB-P's avatar
2 years ago

I accidentally purchased Points on FC 24 Instead of FC 25

I accidentally purchased FC 24 points from my PS app instead of FC 25 points. How Can I transfer them or refund?

28 Replies

  • After transferring my balance from Fc24 to 25 I accidently bought a code for points which was for FC24 and not FC25, now I have 5900 points on my Fc24 account and I am unable to transfer these. It seems impossible to get onto a live chat with anyone, as I already have created a case via email but my last response I was given was on Friday? and that just told me to wait.... 

    really , really poor help.

  • @TAXI--BOB-P I have the same problem I asked for a refund instead after accidentally purchasing fc 24 have you found out if you transfer them
  • PertyPanguin's avatar
    PertyPanguin
    2 years ago

    I have made the same mistake. There really should be a mechanism to switch the points over or get a refund. They are useless on FC24. Very quick to take the money. Any other goods or services you would be able to get a refund. It’s easy to see they haven’t been used. 

  • Anyone receive any assistance with this? My son did the same thing and we’d appreciate some assistance from EA.