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MePTBbIu_KENNY's avatar
3 hours ago

I got banned in fc25 UT for no reason

Dear forum members, I ask for assistance. A week ago, my account was blocked. The reason in the letter was stated as unfair play. I immediately hurried to dispute it, because I was sure that the blocking was erroneous. The investigation lasted 6 days and they sent me a negative response, which said that I was engaged in the distribution/sale/purchase of coins. I am still confused, because their accusations are false. I am sure that there was no investigation. If they had conducted a real investigation, there would be no blocking at this time. I filed a second appeal, the response came 12 hours later that they allegedly conducted another investigation. They did not provide any confirmation or evidence, because there cannot be any. Their automatic ban system makes mistakes that they do not want or cannot understand. Dear comrades, I am determined to go all the way and prove my case, and I ask you to tell me how I can contact EA's legal department to send them a claim before filing a lawsuit. I am an honest player and I am sure that I am right and their system is failing, which is why honest players suffer. And their technical support cannot honestly sort this out. I paid money for the game, bought in-game property for real money, and now I am blocked forever for no reason. Please share your experience if you find yourself in a similar situation. I will be grateful for any help!

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