Issue with tots champions legacy

Played 15 games and I went 7-8, came back to my rewards and my pick for winning 4 games, however my pick for playing 15 games was not there, it was stated that I only played 12 out of the 7 which is false since I have proof that I played my 15 games. Ea, just give me, and the many other facing the same issue a pick, wouldn’t mind two but one pick would be nice!