Forum Discussion

halons96's avatar
halons96
1 year ago

It's not possible to Connect to ultimate team. Now you will get back to main meu

I'm connected to EA servers on PS4 with the Ultimate Edition purchased. I'm on the main menu but can access ultimate team as a message says its not possible to connect to Ultimate Team, and takes you back to main menu.

I asked to the EA help chat but it makes me check connectivity issues I don't have as I play other EA games online with no problem, see my friends online playing...

Any help? Is this an issue from the servers on PS4? Thanks!

185 Replies

Show More
  • HenTheBeast1's avatar
    HenTheBeast1
    1 year ago

    I have a fix for Xbox and PS players if you have new gen. Install the old gen version of the game and then load it up and go into a match of any kind. Once you do that either leave or play it out and then go back to the new gen version and you should be able to play matches normally again.

  • dixie18footy's avatar
    dixie18footy
    1 year ago

    Hi there, 

    I cannot login to the EAFC 25 companion app either. It states I need to logout of my console ultimate team and that turning off the power will not log me out. 

    I try to enter ultimate team on my PS5 and it crashes the mode every time. I have reset my console, cleared cache, went into safe mode to no avail. 

    Not sure what else to do. 

    Thank you

  • Yarike04's avatar
    Yarike04
    1 year ago

    Hi, I have the same problem. Do you have a solution?

  • oscrackcito30's avatar
    oscrackcito30
    1 year ago

    Hello, thanks for the video.

    But didn't work for me? Does anyone continue with the issue?

  • LB-Bossman04's avatar
    LB-Bossman04
    1 year ago

    I’m having this exact problem right now, did you find a fix ? Thanks

  • harveygarber's avatar
    harveygarber
    1 year ago

    Did you find out what was the problem cause imbhaving the same issue 

Recent Discussions