Forum Discussion

wilfitz's avatar
wilfitz
New Novice
1 year ago

Packet Loss, Lag, Stuttering, ETC

This has to be addressed on Console, it’s ridiculous, whatever happened to the cheat engine has totally ruined the game, I cannot play a match without some sort of lag on EA’s end.

I pay for over 1GB wifi, my upload and download are very high, Ethernet, port fowarded, etc.

It’s ridiculous.

5 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    1 year ago

    Hi there, @wilfitz 

    Thanks for reaching out. I'll try to help with this. First, I'd like you to run the Connection Quality Report and get me a screenshot of the overall score as well as the match history. You can find the button for that on the left side of the screen.

  • wilfitz's avatar
    wilfitz
    New Novice
    1 year ago

    The Packet Loss issues only started around 3-4 weeks ago. And despite looking at the match history, it doesn’t seem right, laggy most of the time, especially weekend league.

  • wilfitz's avatar
    wilfitz
    New Novice
    1 year ago

    I can send you more match history photos if needed.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    1 year ago

    @wilfitz 

    I don't think those are going to be necessary. Your connection looks really rough. Have you performed any troubleshooting steps yet? If not, start with power cycling your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

  • LuccaBruno95's avatar
    LuccaBruno95
    New Traveler
    1 year ago

    What do I have to do for you guys to answer my posts? I'm having a lot of connection issues