I bought the premium pass on the app last night for 500k coins and I got an error message. I logged back in and saw I was charged the coins but had no access to premium pass. I logged on to Xbox to see if I could access from there it’s still wants me to pay again. But I no longer have enough coins.
please help.
I have literally the same problem. Message me if something changes for you. I bought the season pass via app in the morning and it showed me an error too
I have the same problem guys
Purchased the pass through the companion app, didn't get unlocked, lost 500k
Community ManagerHey folks. Could you please restart your game and console one more time and then check your account again? If the problem persists, you may need to reach out to our support team so they could review this for you.
