Problem when claiming Premium Season Pass Rewards

Hello EA Help,

I was hoping I could get some support with an issue with the Season Pass and claiming rewards. Yesterday I had got to level 11 or 12 and used the Claim All option. For some of the player choices, I didn't get a choice, it just selected the first one, and for a couple of them it was not the player I wanted.

Is this something that you can help me with? I really hope so as I have paid for the upgraded one and these selections shouldn't auto select as far as I understand. I will be more careful, claiming rewards individually now

Thank you