Community Manager⚠️ Marked as Solution for Visibility Purposes Only
Hello everyone,
Thank you for bringing this to our attention. Our team will investigate the issue. If you are still experiencing problems, please provide the following details to assist with our investigation:
- Gamertag
- Platform
- Summary of the issue
- Name of your ISP
- Recent timestamp (date, time, time zone)
- A screenshot of the issue would also be helpful.
Please make sure to restart your device and your home router before checking again. Have you also confirmed with your ISP for any local network issues?
Thank you!
Gamertag: fenix0noxygen/ Platform: PC/ ISP: Telstra/AEST 5:40 30/3/25
Gamertag. Sanjiv999, isp belong , Aest, sydney 5:40, not able to play ultimate team despite connected to ea server. Ps5
Gamertag: Ss_Zack- / Platform: PS5 / ISP: Telstra/ GMT+11 5:48 PM/ 30/3/25
Basically since about less than 48 hours ago I have not been able to play ultimate team with this error code popping up on screen. All of my other gamemodes are fine Clubs, Carrer etc. But with ultimate team it will not let me play.
Gametag: faltess , platform: PS5, issue: unable to connect to ultimate team timezone: Sydney Australia, ISP:Telstra
Image 1: is the common issue
image 2: if you do manage to get in it’s just and endless loop of loading then (image 3)
image 3: you get booted out again
I think I’ve summarized this for 90% of the people who are in the same boat. This has been happening for almost 36hrs now. I have contact Telstra and they have been in contact with me for most part of today via X to try find a work around (changing DNS etc) but conclusion is the issue is at you end EA_Pulsar. Any help would be much appreciated. Cheers.
Gamertag JxCarmelo/Pc ISP: Telstra. 30 03 2025
D4ddyLongLegs373/PS5/ same issue as everyone can’t get into ultimate team but when I do it then will kick me out/ ISP: Foxtel/ AEST and has been issue for last 24 hours and still on going
Gamertag : PQTCHi
Platform : PS5
Issue : 2.5 days of being unable to load ultimate team
Timezone : Melbourne, Australia
ISP : Telstra
Gametag: xvMcmon , platform: PS5, issue: unable to connect to ultimate team timezone: melbourne Australia, ISP:Telstra
gametag:Ben15Fifa/platform:PC/cant connect to ultimate team/ ISP:telstra/ timestamp:7:05pm melb aus
Magic_Black-23/PS5/login server issues/Telstra/19:26 30/ 03/2025 sydney
