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meirelxs's avatar
meirelxs
5 months ago
Solved

Re-login to the FC 25 Companion App or Web App to start managing your Club

Since the web app release I've been facing issue to log into my club, even playing the last season I'm stick with: "It looks like your EA Account doesn’t have a Football Ultimate Team 25 Club. Bef...
  • EA_Aljo's avatar
    EA_Aljo
    5 months ago

    @meirelxs 

    Were you playing on a different account by chance? If you're absolutely sure you played on this account, before August 1st, you're welcome to open a case with an advisor to see if they can verify this. Cases can be opened here.

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
5 months ago

@meirelxs 

Did you log into your team on FC 24 before August 1st? That is also one of the requirements. All those details can be found here.

meirelxs's avatar
meirelxs
5 months ago
@EA_Aljo I'm following these rules proposed on "How to get early access to the Web and Companion Apps" section, I've been playing FUT 24 since July at least
  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 months ago

    @meirelxs 

    Were you playing on a different account by chance? If you're absolutely sure you played on this account, before August 1st, you're welcome to open a case with an advisor to see if they can verify this. Cases can be opened here.

    • meirelxs's avatar
      meirelxs
      5 months ago
      @EA_Aljo Thank you, I've just open a case on there
      • EA_Aljo's avatar
        EA_Aljo
        Icon for Community Manager rankCommunity Manager
        5 months ago

        @meirelxs 

        You're welcome. If you have any other issues, please reach out again.

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