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EA_Shepard's avatar
EA_Shepard
Icon for Community Manager rankCommunity Manager
8 months ago

Re: [Steam] Unable to Purchase Points In Game

@XIY4T3SXI Does the same error happen when you purchase the points other ways or does it happen just through the in game store?

5 Replies

  • same thing is happening to me. Have the money in my steam account but can't purchase points in game.

  • XIY4T3SXI's avatar
    XIY4T3SXI
    8 months ago

    I havent tried any other way as I put £46 on my steam account for EAFC points which I cant take back and dont really want to potentially lose more money @EA_Shepard 

  • Manuyss's avatar
    Manuyss
    8 months ago

    No just through the store, I tried to buy like 50€ from EA App and It worked, if I try in game it doesn’t go through. Please help us, we have our money “stuck” on the steam wallet.

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    8 months ago

    Hey, Folks

    As it has been some days since this popped up for everyone, if you are still having an issue making those purchases, please hit that XP button on this thread

    This will make this thread shine without a hundred replies here! 

    This will get the attention of the CMs so we can take a look into it.

    Update: The team is currently tracking this. We have sent over the additional reports for them to review!

    Thanks!

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