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lucbece's avatar
lucbece
Seasoned Newcomer
12 days ago

SBC banned in game

Hi! Yesterday I got a soft ban using the FC web app because I submitted a lot of SBCs. Since I wanted to keep grinding, I moved to the game itself to complete them in game.
After a while, I got an werror whenever I tried to submit an SBC. This error sends me to the main menu, and it happens with every single SBC I try to submit.

Where can I complain about this? Is this a known issue?

Thanks in advance

sbc

2 Replies

  • lucbece's avatar
    lucbece
    Seasoned Newcomer
    11 days ago

    HI EA_Darko​ thanks for the response. Just to clarify, you're saying that this issue is server related given to, as you said, "heavy market use" and not my account being soft banned?

    Other sources told me that the soft ban mechanic works both for the web app and the game itself, and that my account was banned since I submitted a couple houndreds of SBCs.

    Thanks for taking the time to address this :) 

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    12 days ago

    Best thing to do during periods of heavy market use is to take some time between actions lucbece​ so that you don't get wrongly flagged.

    Darko

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