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yerdogan35's avatar
yerdogan35
2 months ago
Solved

Season 4 weekly Play Completionist reward is missing

I have completed 1 weekly play objective and supposed to get WW/WW Hero Guarantee pack but I didn't receive it, please help. id: inseed35 platform: PS4
evolutions
sbc
EA_Lanna's avatar
EA_Lanna
Icon for Community Manager rankCommunity Manager
2 months ago

Hi folks,

It sounds like the post @EA_Hux shared earlier today; ❌ Missing packs during the TOTY promotion ? Check out this post💡

In short, the packs aren't missing; there's just an in-game display limit in effect. You can see them by opening some packs on the console/PC or going on the companion app like @RuwanS and @DangerRalph2545 did, and they will all appear there. 🙂

Give that a go and see if you can spot your rewards using one of those options.

- EA_Lanna

  • arinjit's avatar
    arinjit
    2 months ago
    @EA_Lanna I still can't find it. I can't see 'My Packs' anywhere on the Companion app or the webapp.

    Can you please check if I ever got the reward? Pretty sure I haven't.

    EA ID: arinjit
    PSN ID: DasArinjit
  • Mr_Shortmaker_1's avatar
    Mr_Shortmaker_1
    2 months ago

    Hey @EA_Lanna 

    I appreciate that you responded to assist. Unfortunately this pack is missing. I’ve checked the companion app as well. Just a bit crazy to think that some haven’t received this reward. 

    While others received the reward/possible Haaland glitch as well, and then also got compensation. I don’t know what else to say. 

    • azzatfc's avatar
      azzatfc
      27 days ago

      One week later, all objectives completed and I still haven’t received my final rewards.. 

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