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NDKKDN2004's avatar
NDKKDN2004
Newcomer
4 months ago

Still can't gain access to Transfer Market after 2 months of playing actively

Hello,

I have been playing FC 25 actively for 2 months and still have not been able to gain access to the Transfer Market on the web/companion app, as shown in the first screenshot. 

 I am Dutch, so I want to make my squad/stadium etc Dutch themed via kits, players, cosmetics etc, but other than the players it's close to impossible to find dutch themed items on the in game transfer market.

I contacted ea via the "appeal for a sanction/ban" since I have no idea how to contact them otherwise. I got a response saying I can contact game advisors via https://help.ea.com/help-home/, but after searching for "I want access to transfer market", I only see articles on how to access it and it says after a few days of actively playing I will unlock it and I can't seem to find any way to contact these game advisors.

I did find another article that shows that there should be an option to chat with them under the relative article, which you can see in the second screenshot.

In the third screenshot it shows that there is no chat option for this topic.

I don't think I'll be able to access the Transfer Market ever if I haven't been able to access it in two months so far. 

Does anyone know how to contact these game advisors or does anyone have any answers on why I can't gain access to the Transfer Market and if there is any other way to gain access? I just want to buy dutch themes stuff.

Thanks,
Nick

1 Reply

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 months ago

    Hi there. If your account was actioned in the past, it will take longer to open the market on the app. It's also possible it won't open in that case. There isn't anyone you can talk to about this, unfortunately. You would need to submit a dispute by following the instructions in this article.

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