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fahmisquad's avatar
fahmisquad
Newcomer
6 days ago

Ultimate Team item quick-sold without confirmation request to restore

 

Hello EA Support,

On 16 August 2025 at around 01:00 GMT+4 (Dubai time) I claimed an Objective reward (Crafting Upgrade) in Ultimate Team on PS4. Immediately upon claiming, the item was quick sold automatically without any input or confirmation. It went straight down the screen and disappeared. I had no Quick Sell Restores remaining.

Please check my account logs and restore the item to my club. This appears to be a glitch.

Item details:

Player: Antoine Griezmann (special item, OVR 99)

Source: Objective - Crafting Upgrade

Date/Time claimed: 16 August 2025 ~01:00 GMT+4 (Dubai/UAE)

Platform: PS4

Additional notes:

I briefly saw the item appear in the quick sell area and then it disappeared.

I did not press any confirmation, and there was no confirmation prompt.

Account info (for verification):

EA ID / PSN: trippy0-_-0

Club name: Robben the bankk

Region: UAE

Email on account: mailto:[edit: email address removed] 

Thank you for your help. Please let me know if you need any more details or verification.

Best regards,

Ayham Ahmed Fahmi

1 Reply

  • EA_Hux's avatar
    EA_Hux
    Icon for Community Manager rankCommunity Manager
    6 days ago

    Hello fahmisquad​ ,

    The quicksell recovery tool is the only way to recover quicksold items as EA Help won't be able to do it for you. You can only recover 5 items per month if you quicksold them by accident. 5 Accidents per month is quite a lot.

    This tool is only here to help in case of an accident. If you use it for other things, you risk having this issue happen in the future.

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