World tour silver superstars

I am playing world tour silver superstars league and I disconnect from a game which wasn’t my fault yet got the lost and my game didn’t count as being played and therefore I can’t get the 18 games played to get that reward even though I have played all the games how is that fair please help my sort it as I now can’t finish the objective through no fault of my own. How can I go about getting help for this?